Welcome to TULAROSA Official Shop, where boho-chic meets artisanal craftsmanship. These Terms and Conditions outline the rules for using our website (newwomenclothesus.com) and purchasing our handcrafted garments. By accessing our site or making a purchase, you agree to these terms—just as we commit to every stitch in our embroidery.

1. Our Philosophy

At TULAROSA, we design with intention—from flowing maxi dresses to hand-knit sweaters. These terms reflect our commitment to transparency and quality, mirroring the care we put into each garment.

2. Website Use

2.1 Eligibility

Our site is intended for customers aged 18+ who appreciate artisanal fashion. By placing an order, you confirm you’re legally capable of entering binding contracts.

2.2 Intellectual Property

All content (designs, text, imagery) is our exclusive property—as unique as our signature embroidery. Unauthorized use may violate copyright laws.

2.3 User Conduct

You agree to:

  • Provide accurate information (as precise as our sizing charts)
  • Not misuse our site for fraudulent activities
  • Respect our intellectual property

3. Product Information

3.1 Artisanal Quality

Each TULAROSA piece is crafted with care, resulting in natural variations that enhance its handmade character—just like the subtle differences in our crochet detailing.

3.2 Product Representation

While we strive for accurate visuals, screen settings may affect color perception. Fabric textures are best appreciated in person—like the delicate drape of our chiffon tops.

3.3 Availability

Limited-edition items sell quickly, like our hand-embroidered collection. We reserve the right to adjust inventory without notice.

4. Ordering Process

4.1 Order Acceptance

Your order is an offer to purchase. We accept when we ship—typically within 1-2 business days (the time it takes to prepare your package for its stylish departure).

4.2 Pricing

All prices are in USD. We may correct pricing errors—though we check as thoroughly as our quality control team inspects seams.

4.3 Payment Options

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed when your order ships.

5. Shipping & Delivery

5.1 Global Reach

We ship worldwide (excluding Asia and select remote areas) with the same attention we give to our hand-stitched details:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after dispatch)

5.2 Customs & Duties

International customers are responsible for customs fees—as non-negotiable as our artisan embroidery techniques.

5.3 Delivery Issues

Track your package like we track every stitch. Report delivery problems within 30 days of shipment.

6. Returns & Exchanges

6.1 Our Policy

We accept returns/exchanges within 15 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging (like we carefully fold our cropped tops)

6.2 Non-Returnable Items

  • Hand-embroidered pieces (as permanent as our signature stitching)
  • Swimwear with removed hygiene seals
  • Personalized items

6.3 Refund Process

Refunds are processed within 7-10 business days after we receive and inspect returns. Original shipping fees are non-refundable—as final as the cut of our mini skirts.

7. Customer Responsibilities

To ensure a seamless experience (like slipping into one of our rompers), please:

  • Provide accurate shipping information
  • Check your order confirmation carefully
  • Inspect packages upon delivery
  • Contact us promptly with concerns

8. Liability Limitations

While we craft each piece with care, TULAROSA isn’t liable for:

  • Indirect damages (like missed events)
  • Incorrect care resulting in damage
  • Third-party shipping delays

9. Policy Updates

We may update these terms as our collection evolves. Continued use constitutes acceptance—just as our loyal customers embrace each new season’s designs.

10. Contact Us

For questions, contact our Customer Care team with the same attention we give to our hand-embroidered details:

Email: [email protected]
Address: 4126 Hillcrest Drive, SARONVILLE, US 68975

We typically respond in 1-2 business days—about the same time it takes us to prepare your order for its stylish departure.