At TULAROSA, we blend boho-chic romance with modern sophistication in every detail of your shopping experience. Below you’ll find answers to our most commonly asked questions about our effortless style journey together.
About TULAROSA
What is TULAROSA’s style aesthetic?
TULAROSA celebrates the modern explorer with collections that transition seamlessly from day to night. Our signature style combines boho-chic romance with contemporary sophistication Рthink artisanal crochet details, hand-embroidered accents, and versatile pieces like our Mae tops that layer beautifully from brunch to soir̩e.
Where is TULAROSA based?
Our design studio is nestled in the heart of Nebraska at 4126 Hillcrest Drive, Saronville, where each piece is prepared with the same attention to detail as our handcrafted accents.
Product Questions
What types of clothing does TULAROSA offer?
Our carefully curated collections include:
- Effortless dresses (mini, midi, and maxi lengths)
- Signature tops with romantic details
- Layering pieces like sweaters & knits
- Versatile bottoms including skirts, shorts, and pants
- Statement outerwear
- Playful rompers & jumpsuits
- Seasonal swimwear
How do I know what size to order?
Our pieces are designed with the TULAROSA woman’s effortless style in mind. Detailed size charts are available on each product page. For styles with special fits (like our cropped tops or flowing maxi dresses), we include specific measurement guidance to ensure your perfect fit.
Shipping & Delivery
Where does TULAROSA ship?
Like our globally-inspired collections, we ship worldwide to accompany your adventures – excluding only Asia and select remote areas. Wherever your journey takes you (from cosmopolitan cities to coastal escapes), we’ll deliver your TULAROSA pieces with care.
What are my shipping options?
We offer two beautiful delivery experiences:
- Standard Shipping ($12.95): Via DHL/FedEx, arriving in 10-15 business days after processing
- Free Shipping: For orders over $50 via EMS, arriving in 15-25 business days after processing
Can I track my order?
Absolutely! Just as you’d track your next adventure, you’ll receive global tracking information to follow your TULAROSA package’s journey from our studio to your doorstep.
Returns & Exchanges
What is your return policy?
We design for those breathtaking moments when you first see yourself in our creations. If something doesn’t feel extraordinary, we offer a 15-day return policy from the delivery date. Simply contact our team at [email protected] to initiate your return with the same ease as our flowing mini dresses.
Are there any items that can’t be returned?
To maintain the quality our TULAROSA woman expects, we cannot accept returns on final sale items or pieces with removed tags. All returned items must be unworn, unwashed, and in original packaging with tags attached – just as they arrived at your doorstep.
Payments
What payment methods do you accept?
For checkout as effortless as our Mae tops, we accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Your security is as important to us as the hand-embroidered details on our dresses. All payments are processed through PCI-compliant systems with encryption to protect your information.
Contact Us
How can I reach TULAROSA customer service?
Our team would love to hear from you! For any questions not answered here, please email us at [email protected]. We typically respond within 1-2 business days – about the same time it takes us to carefully prepare your order for its stylish departure from our studio.
Thank you for letting TULAROSA be part of your style story. We believe the journey of a dress from our studio to your wardrobe should be as beautiful as the twirl of its skirt.
With love,
The TULAROSA Team